Privacy Policy

1. Introduction

60 Yard ("Company", "we", "us", or "our") operates a real estate platform that helps users discover, list, inquire about, buy, sell, rent, and auction properties, and apply to become agents.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use:

• Our website at https://60yard.com and related pages
• Our Android mobile application distributed on Google Play
• Our iOS mobile application distributed on the Apple App Store
• Related APIs, membership, auction, and support features (together, the "Services")

By creating an account or using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services.

2. Scope

This policy covers personal data processed by 60 Yard as a controller of the Services. It does not cover websites, apps, or services of third parties that we do not control (for example, payment pages operated by Razorpay, or links opened outside our app). Those parties have their own privacy policies.

3. Data We Collect

The data we collect depends on how you use the Services. Categories below are aligned with common Google Play Data safety and Apple App Privacy disclosures.

3.1 Information you provide

• Account & identity: name, email address, phone number, password (stored in hashed/encrypted form), profile photo
• Contact & support: messages, feedback category, inquiry content, and optional attachments you send to support
• Property & listing content: property details, descriptions, prices, addresses, photos, and related listing or auction information you submit
• Agent / KYC information (when you apply to become an agent): government ID details and documents (such as Aadhaar, PAN, passport photo), address proof, bank account number, IFSC, and optional professional details (for example RERA, GST, trade license, or company registration)
• Payment-related information: membership plan selection and transaction references. Card or UPI details are processed by our payment partner (Razorpay); we do not store full payment card numbers on our servers

3.2 Information collected automatically

• Device & app info: device model, operating system, app version, and a device identifier used for security and app functionality
• Usage data: features you use, screens viewed, search and filter activity, crash or error logs needed to keep the app reliable
• Approximate network info: IP address and general location derived from network connection when you access our servers

3.3 Information from device permissions

With your permission on iOS or Android, we may access:

• Camera — to capture property photos, profile photos, KYC documents, or support attachments
• Photo library / storage — to upload images and documents you choose
• Location (when in use) — to help autofill or tag property location when creating or editing a listing
• Microphone — only if required by the device photo/video capture tools; we do not operate a standalone voice-recording feature

You can deny or revoke these permissions in your device settings. Some features (for example uploading photos or location-based listing helpers) may not work without the related permission.

3.4 Information from third parties

• Payment processors (Razorpay): payment status, order/payment IDs, and limited billing metadata needed to confirm membership purchases
• Authentication / cloud providers (for example Firebase or similar services we use for auth or storage, where enabled): account identifiers and service tokens needed to operate sign-in or file storage
• Hosting / cloud storage (for example AWS S3): files you upload (images, KYC documents) stored securely via our backend

4. App Permissions (iOS & Android)

Our apps may request the following system permissions. We request them only when needed for a feature you use, and we explain the purpose in the system permission prompt where required by the platform:

• Camera
• Photos / Media / Storage
• Location (While Using the App)
• Internet / network access (required for the app to function)

We do not request access to your contacts address book. We do not use advertising ID for third-party advertising. If we introduce App Tracking Transparency–covered tracking in the future, we will request your permission first on iOS and update this policy.

5. How We Use Your Data

We use personal data to:

• Provide the Services: create and manage accounts, show listings, process inquiries, auctions, shortlists, and agent applications
• Process memberships & payments: create orders, verify payments, and manage subscription status
• Customer support: respond to feedback and support requests
• Safety & integrity: detect fraud, abuse, spam, and security incidents; verify identity where KYC is required for agent features
• Improve the product: understand feature usage, fix bugs, and improve performance (using aggregated or limited diagnostic data where possible)
• Communicate with you: send transactional messages (account, security, payment, listing status). Marketing messages are sent only where permitted by law and you can opt out
• Legal compliance: meet applicable legal, tax, accounting, and regulatory obligations

We do not use your personal data for third-party advertising networks, and we do not sell personal data.

6. Legal Bases (where applicable)

Where laws such as the GDPR require a legal basis, we process data based on: (a) performance of a contract (providing the Services you request); (b) your consent (for example optional permissions or marketing); (c) legitimate interests (security, product improvement, preventing fraud) that do not override your rights; and/or (d) legal obligation.

7. How We Share Information

We share personal data only as described below:

• Service providers / processors: hosting, cloud storage (e.g., AWS), payment processing (Razorpay), authentication/cloud tooling (e.g., Firebase where used), email/SMS providers, and similar vendors who process data on our instructions
• Other users / agents: if you inquire about a property, submit a listing, or participate in an auction, relevant contact or listing details may be shared with the other party as needed to fulfill that request
• Legal & safety: when required by law, court order, or to protect rights, safety, and property of users or 60 Yard
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards

Third-party processors are required to protect your information and use it only to provide services to us, except where they act as independent controllers (for example payment networks processing your payment).

8. Sale of Personal Data

We do not sell your personal information and we do not share it with third parties for cross-app or cross-site advertising. If this ever changes, we will update this policy and obtain any required consent.

9. Cookies, Analytics, Tracking & Ads

• Website: we may use cookies or similar technologies for essential site functions, preferences, and basic analytics
• Mobile apps: we may collect in-app usage and diagnostic data needed to operate and improve the app
• Advertising: we do not currently use third-party ad networks or sell advertising inventory in the app
• App Tracking Transparency (iOS): we do not currently track you across other companies’ apps and websites for advertising. If we introduce such tracking, we will show Apple’s tracking permission prompt before doing so

10. Data Security

We use reasonable technical and organizational measures designed to protect personal data, including:

• Encryption of data in transit (HTTPS/TLS) between the app/website and our servers
• Access controls and authenticated API access for account data
• Hashed passwords and restricted access to sensitive KYC and financial verification materials

No method of transmission or storage is 100% secure. You are responsible for keeping your password confidential and for activity on your account.

11. Data Retention

We keep personal data only as long as needed for the purposes described in this policy, including to provide the Services, resolve disputes, enforce agreements, and meet legal requirements.

• Account data: kept while your account is active and for a reasonable period afterward if needed for security or legal reasons
• Listings & UGC: kept while published and as needed for dispute resolution or legal compliance after removal
• KYC / agent verification: retained as needed for verification, fraud prevention, and regulatory compliance
• Payment records: retained as required for accounting, tax, and anti-fraud obligations
• Support messages: retained as needed to resolve your request and improve support quality

When data is no longer needed, we delete or anonymize it, unless law requires longer retention.

12. Account Deletion & Data Deletion

If you create an account, you can request deletion of your account and associated personal data. This meets Apple App Store Guideline 5.1.1(v) and Google Play account deletion / Data safety requirements.

12.1 In-app deletion

Where available in the app, go to Profile / Settings → Delete Account (or the equivalent menu) and follow the prompts. Deleting your account removes your account record and associated personal data that we are not legally required to retain.

12.2 Web deletion request (Google Play requirement)

You can also request account and data deletion without opening the app using our public deletion page:

Request Account Deletion

This page is available to users who have uninstalled the app or cannot access in-app settings.

12.3 What we delete

• Account profile (name, email, phone, profile photo)
• Login credentials and session tokens
• Personal listings, shortlists, and user-submitted content tied to your account (unless we must retain copies for legal reasons)
• Agent application materials associated with your account, subject to legal retention needs
• Support tickets and feedback linked to your identity, where feasible

12.4 What we may retain

We may retain limited information when required for legitimate purposes, for example:

• Records needed for fraud prevention, security, or abuse investigations
• Payment, tax, and accounting records required by law
• Information subject to a legal hold or ongoing dispute
• Aggregated or anonymized data that can no longer identify you

12.5 Timing

We process deletion requests within a reasonably short period, and in any event within timelines required by applicable law (for example up to 30 days where GDPR-style rules apply, unless a lawful exception applies). We may ask you to verify ownership of the account before deleting it. Account freezing or temporary deactivation is not a substitute for deletion.

13. Your Rights & Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your account and personal data (see Section 12)
• Object to or restrict certain processing
• Withdraw consent (for example revoke camera/location permission in device settings, or unsubscribe from marketing)
• Receive a portable copy of certain data you provided

To exercise these rights, email support@60yard.com or use the account deletion page for deletion requests. We may need to verify your identity.

You can also control many data practices directly:

• Update profile information in the app
• Revoke device permissions in iOS Settings or Android Settings
• Stop using optional features that require camera, photos, or location

14. Children’s Privacy

The Services are intended for adults and are not directed to children under 13 (or under 16 where required by local law). We do not knowingly collect personal information from children. Real estate transactions, memberships, and KYC features are intended for users who are at least 18 years old.

If you believe a child has provided us personal information, contact support@60yard.com and we will take appropriate steps to delete it. The app is not designed as a kids’ app and is not listed in the Designed for Families / Kids categories.

15. International Data Transfers

We may process and store information on servers located in countries other than where you live. When we transfer personal data internationally, we take steps designed to provide an appropriate level of protection consistent with this policy and applicable law.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or Google Play / App Store policies. We will post the updated policy on this page and revise the "Last updated" date. For material changes, we may also provide notice in the app or by email where appropriate. Continued use of the Services after the effective date means you accept the updated policy.

17. Contact Us

For privacy questions, data requests, or complaints:

Please use this same Privacy Policy URL in Google Play Console (App content → Privacy policy) and App Store Connect (App Privacy / Privacy Policy URL).